What Is Concierge Service?

At its essence, a concierge is a trusted proxy — a discreet and capable extension of your will.
Traditionally reserved for high-end hospitality, concierge service has evolved into a private art: facilitating access, solving problems, and opening doors that remain closed to most.From the everyday to the exceptional, the true concierge handles requests that are urgent, rare, or simply unmanageable — so that you never have to hesitate.

Our Philosophy at Q-Club

Q-Club’s concierge division operates under a single principle: nothing is too complex, too private, or too ambitious — if it serves our member.

‍Whether it’s an urgent visa for a short-notice departure, the reservation no one else can get, a relocation plan through discreet jurisdictions, or something that doesn’t fit in a form — we handle it.Our team is trained to act without noise, solve without fuss, and deliver without compromise.
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We do not ask questions. We ask how soon.Discretion is not a feature. It’s our signature.

How It Works

• Submit Your Request
  Via your favorite communication channel with your manager, submit your request. No format required — just describe the need.
• Feasibility & Confirmation
  Your assigned operator will confirm feasibility, suggest options if needed, and submit a quote when applicable.
• Execution
  Upon confirmation and payment (if needed), your request is handled with priority and discretion. We will keep you updated or operate silently, as preferred.
  
• Delivery & Debrief
  You’ll receive your result, confirmation or arrangement, and may request follow-ups or permanent routines to be set in place.

Pricing & Access

Concierge services are included in all Q-Club memberships and handled on a pay-per-use basis depending on the nature of the request.
You will never be charged without validation.

Note: A monthly concierge budget may be preloaded using your VIP Tickets (CTK) for seamless service.